Company Name

Retreatful Hokkaido Travel

Site Manager

Branch Manager koji abe

location

Urban Net Sapporo Building

1-2 Kita 1-jo Nishi 6-chome, Chuo-ku

Sapporo 060-0001

contact address

011-271-7028

Selling price

It is displayed for each product.

Payment Method

Credit card payment

When will you make payment?

Please enter your credit card information and payment will be completed when you make a reservation. The timing of withdrawal will vary depending on the credit card company, so please check with your credit card company for details.

About delivery of products

The product you ordered will not be charged except for the product price. You will come to the designated location and receive the service on-site.

Cancel reservation

[Response when canceling] The cancellation policy for each product specifies the date by which refunds are guaranteed. If you apply for cancellation by each date specified in the cancellation policy, we will refund the amount in accordance with the cancellation policy, excluding fees. In addition, if the service provider is unable to provide the service for some reason, or if there is any suspicion that a reason attributable to our company has occurred in the provision of the service, we will promptly investigate the facts and refund part or all of the amount. However, if you cancel after the date by which refunds are guaranteed in the cancellation policy, we will not refund you for any reason. Please note. [Contact information when canceling] Please request cancellation using the method described in the email when your reservation is confirmed. [Refunds when canceling] Refunds will be made via the credit card used when making the reservation. The timing of refunds will vary depending on the timing of the closing date and the credit card company you use, so please check with your credit card company for details.